ITIL Services Operations

Get onto the ITIL career progression ladder

The Information Technology Infrastructure Library (ITIL®) has become the standard framework for the IT service industry.In this online course, offered by Global Edulink, one of the leading beacons in the worldwide online training industry, you’ll gain an explanation of what ITIL is and how it can help align IT services with the needs of your organization.

The course is comprised of eight modules, drawn from ITIL objectives that outline the essentials of ITIL services operations.Highly qualified ITIL trainers explain the key principles, processes, and operations behind the ITIL model of service management that enable organizations and individuals how to successfully manage their products and services to perform. These activities can also help improve their IT Service Management. You’ll then gain a deeper understanding of matters such as organizing service operation activities including diverse technical aspects that must be considered. Real-word examples will be used to help bring the different concepts to life.
This online training course is comprehensive and designed to cover the key topics listed under the course curriculum section below. This course has been designed for 30 guided learning hours.

PLEASE NOTE:
This is not included official Exam and you need to purchase exam separately.

Benefits you will gain:
✓ High quality e-learning study materials and mock exams.
✓ Tutorials/materials from the industry leading experts.
✓ 24/7 Access to the Learning Portal.
✓ Benefit of applying NUS extra Discount Card
✓ Recognised Accredited Qualification
✓ Excellent customer service and administrative support.