ITIL®Foundation
AED 209
AED 499
The ITIL® Foundation Certification – IT Service Management course provides learners an in-depth knowledge of ITIL basic concepts, structure and terminology of the core ITIL principles and practices. This is an entry level course which helps learners gain the skills required to work with service management in relation to an organisation. The course provides comprehensive understanding for learners to pass the foundation exam. The objective of the course is to use service management to contribute to ongoing service improvement.
The ITIL® Foundation Certification – IT Service Management course discusses awareness of selected processes, awareness of selected functions, technology and architecture and competence and training.
The ITIL® Foundation Certification – IT Service Management course will give insight into how IT resources should be efficiently organised within an enterprise. As the most widely accepted approach, ITIL offers the best practice framework to deliver business value, understand functions and roles of IT service management and documenting the process. The Service Management level will help learners progress to the next level of the ITIL scheme. The course is globally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of The ITIL® Foundation Certification – IT Service Management course.
Who is this Course aimed at?
✓ The course is aimed at individuals with basic understanding of the ITIL framework.
✓ IT Operations Managers.
✓ IT Professionals working within an organisation.
✓ Technical decision makers.
Entry Requirement
The course requires no formal pre-requisites.
Method of Assessment
At the end of the ITIL® Foundation Certification – IT Service Management course you will be required to take a multiple choice question assessment test comprising of 40 questions in 60 minutes duration. (26 marks required to pass out of 40). The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 65%, closed book.
Certification
Those who successfully complete the exam will be awarded the certificate in ITIL® Foundation Certification – IT Service Management.
Access Duration
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at anytime.
Other Benefits
✓ Written and designed by the industry’s finest expert instructors with over 15 years of experience
✓ Repeat and rewind all your lectures and enjoy a personalised learning experience
✓ Unlimited 12 months access from anywhere, anytime
✓ Save time and money on travel
✓ Learn at your convenience and leisure
✓ Eligible for a NUS discount card
✓ Free Career Support Service
✓ 25% Discount on personal Statement and covering letter writing service
✓ Free Access to Over 150 courses for 2 days (48 hours)
✓ Free access to course before you purchase (For selected courses only)
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