Service Operation (SO) Official Exam

The ITIL Intermediate Service Operation will give individuals an understanding of overall concepts, policies, processes and methods related to the Service Operation phase of the Service Lifecycle. It is to better understand the management and control of activities within the Service Operation phase.

The ITIL Intermediate Service Operation Official Exam enables individuals to take the exam at a cost lower than the other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Operation lifecycle course.

The ITIL Intermediate Service Operation qualification is suitable for individuals who want to have a career IT Management, IT Security Managers and IT Project Managers. The Exam Only package comes complete with vouchers for the ITIL Intermediate Service Operation exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Operation certificate. Discounted prices available, limited offer! Hurry Today!

Who is this Course aimed at?
The course is aimed at Security Managers and Security Administrators.
Service Desk.
IT Planners.
Network Support.
Individuals working in roles within service based business models who want to enhance their knowledge of concepts, functions and processes related to service operation.

Entry Requirement    
The course requires that learners have an understanding of the ITIL Foundation course.

Method of Assessment
At the end of the ITIL® Intermediate Module – Service Operation course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

Certification     
Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate Module – Service Operation.

Other Benefits
✓ Written and designed by the industry’s finest expert instructors with over 15 years of experience
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✓ 25% Discount on personal Statement and covering letter writing service
✓ Free Access to Over 150 courses for 2 days (48 hours)
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