Job Title: Receptionist
Company: Lincoln University of Business and Management
Experience: 2 to 3 years
Salary: AED 2,000 - 2,000
Location: Sharjah Emirate, United Arab Emirates
Workplace Policy: Onsite
Posted On: 11/10/2022
Expires On: 11/11/2022
✓ greet visitors appropriately
✓ determine visitor needs in a professional manner
✓ maintain visitor register
✓ offer refreshments to visitors where appropriate
✓ direct visitors to correct person
✓ ensure back up when absent from reception desk
Answer Phone Calls
✓ answer and address incoming phone calls in a timely and polite manner
✓ clearly determine the purpose of the call
✓ deal with queries and provide correct information
✓ forward calls to appropriate person
✓ take and deliver messages accurately and completely
✓ sort and distribute incoming mail
✓ prepare outgoing mail for pick-up or courier
✓ organize courier deliveries
✓ photocopy and collate documents
✓ fax documents
✓ file documents accurately
✓ maintain equipment and report any malfunctions
✓ monitor, control and order office supplies
✓ book meeting room
✓ inform participants
✓ set up meeting room with necessary stationery and equipment
✓ organize catering for meeting
✓ prepare correspondence and documents
✓ update databases
✓ organize mailings
✓ prepare and maintain spreadsheets
✓ schedule and follow up on appointments
Reception Area Maintenance
✓ keep reception area clean and neat
✓ maintain and organize reading material
RECEPTIONIST ROLES AND RESPONSIBILITIES SUMMARY.
✓ Greet clients and visitors with a positive, helpful attitude.
✓ Assisting clients in finding their way around the office.
✓ Announcing clients as necessary.
✓ Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
✓ Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
✓ Preparing meeting and training rooms.
✓ Answering phones in a professional manner, and routing calls as necessary.
✓ Assisting colleagues with administrative tasks.
✓ Performing ad-hoc administrative duties.
✓ Answering, forwarding, and screening phone calls.
✓ Sorting and distributing mail.
✓ Hiring, managing, and developing the junior administrative team.
✓ Provide excellent customer service.
✓ Scheduling appointments.